Steak 'n Shake

Reviews about Steak 'n Shake

• Emily Kuipers

  Dec, 14 2017
  ★ ☆ ☆ ☆ ☆
  I've been sitting in the drive thru for 15 minutes and they still haven't taken my order.. One car in front of me who is already at the window. They told me they would be right with me when I pulled up but that was at 9:30 and it's 9:45 now and nothing... Slow service, they don't seem to really care here..
  
  Update: finally got food at 10:00, got home and it was wrong. Ordered a burger combo for my brother and an order of cheese fries for me. They charged me the $2.99 for the extra order of cheese fries but only gave me a side cup of cheese sauce and the fries that came with the combo. So I paid 2.99 for a cup of cheese. Good. Not happy at all about how I was treated and wasn't about to go back over to be disrespected again when they messed up in the first place.

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